Chrysler Warranty; Would like Transportation claims to group under 1 Claim number instead of individual claims

Would it be possible to have the system NOT split Transportation claims? Unlike when, for example, there are multiple Recalls on a work order, the system assigns the same claim number to ALL the recalls (ie. A12345) but for some reason when there are multiple Transportation/TCR claims, it gives each line it's own claim number, which hinders payment from head office. I just have to enter them all again on Dealer Connect. Thank you.