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Workspace DealerMine
Categories Fetch
Created by Guest
Created on Aug 16, 2021

Fetch Unopened Emails

I need a way to fetch customers who were sent an email campaign but did not open it. Currently, you can fetch all customers who received an email from a specific campaign using:

source = contact history and then REASON IS LIKE "CAMPAIGN NAME and "Contact Type" LIKE Marketing

You can also fetch those who have opened a specific campaign by using:

REASON IS LIKE "CAMPAIGN NAME - JANGO MAIL - OPEN"


However, there is no way to return these combined results since they are 2 unique contact history entries.

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