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PINNED Duplicate Associate popup warning
Requesting that a popup appears during creation of a new associate. If it is possibly a duplicate associate, prompt the user to confirm and select the correct associate from a list of candidates, or to continue to create a new associate.

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Showing 908 of 908

Work Order Sales Report - separate info for customer accounts (460A,460B,460C)

Currently the report shows wo's, cases, ELR, etc., for customer work orders, internal work orders and warranty work orders. It would be beneficial to have a break down of the customer work orders by account 460A, 460B, 460C, and 464
Marlene Marshall over 1 year ago in Quorum DMS / QuorumDMS Accounting 0

Email forms to customers

Similar to how worksheets can be sent to customers and signed, forms like the bill of sale should have the same capability.
Colten Lumley over 2 years ago in Autovance 0

Digitally sign forms

Forms like the bill of sale and others almost always require signatures. I would like if Autovance could allow digital signatures on these forms, just as it does when sharing a worksheet.
Colten Lumley over 2 years ago in Autovance 0

OLS: Add OpCode Est Time

As an end user, I would like to have an estimate of the length of time the work I am requesting will take, this helps me better plan my day and know how long I may be without my car In OLS Config, there should be a new setting added called "Displa...
Guest over 3 years ago in DealerMine / Online Scheduling 0

Don't Show Click To Call Icon for Invalid Numbers

Please update the system so the Click to Call Icon doesn't display unless the phone number is deemed valid, such as when it's listed as all 0's
Guest almost 4 years ago in DealerMine / Customer Profile / Telephony 0

Telephony Billing Report

To validate charges, I would like to have this report itemized so you can ultimately drill down to see every call made by every user for the month, whether it was inbound or outbound, the date/time and length of the call etc..
Lori Martin almost 5 years ago in DealerMine / Reporting / Telephony 0

Telephony: Time Spent in Aux Codes

I would like a report that shows how long each AC is spending available, on break, meeting, (all Aux codes/states)
Lori Martin over 4 years ago in DealerMine / BDC / Telephony 0

Reynolds Integration: Opt Ins For Texting

We use the opt in for text within R&R. Can DM pull the opt ins from R&R files to DealerMine files and vice versa?
Guest over 5 years ago in DealerMine / DMS Integration 0

Searching with 10 Digit Number When Only 7 on Profile

If the DMS pushes a 7 digit phone number to DealerMine, need a way to that profile to be returned when searching with the full 10 digit number. For example, if there are only 7 digits on the profile, DM should know these are the last 7 digits, and...
Guest almost 5 years ago in DealerMine / Customer Search 0

Fetch Opcode Group without Specific Dates

I would like to be able to use the following statement: (OpCodeGroupCount(08/01/2018,05/31/2019,"Multipoint Check") = 0) like this: OpCodeGroupCount("*AddMonthsToCurrent*(-1),"OpCodeGroup") = 1 or: OpCodeGroupCount("*AddDaysToCurrent*(-1),"OpCodeG...
Guest almost 6 years ago in DealerMine / Fetch 0