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Quorum Ideas Portal
Workspace Data and Reporting
Categories QAnalytics
Created by Guest
Created on Apr 11, 2022

Enhance Reporting Capabilities with Communicator Transaction Reporting in Q Analytics

Introducing Communicator Transaction Reporting in Q Analytics, a critical feature that enables comprehensive reporting on incoming and outgoing Communicator messages. This enhancement allows users to track message details, including bounce-back messages, and potentially monitor open rates. The report serves as a valuable resource for customers and product management, providing real-time insights into Communicator usage and engagement.

Features:

Message Tracking: Gain visibility into all incoming and outgoing Communicator messages, allowing users to monitor communication activities effectively. Track bounce-back messages to identify potential issues or errors.

Open Rate Analytics: Leverage the AWS migration to potentially track open rates of Communicator messages. Analyze engagement metrics to measure the effectiveness of communication and optimize future messaging strategies.

Seamless Integration: Connect Communicator Q Analytics, providing a unified platform for reporting and analysis. Eliminate the need for manual data extraction and enable real-time reporting.

Key Benefits:

Comprehensive Communication Insights: Access detailed reports on Communicator transactions, empowering users to analyze message patterns, identify trends, and make data-driven decisions. Enhance communication strategies based on valuable insights.

Proactive Issue Identification: Monitor bounce-back messages to promptly address any delivery or technical issues. Identify and resolve communication obstacles to ensure smooth interactions with customers.

Performance Measurement: Measure the effectiveness of Communicator messages by potentially tracking open rates. Evaluate engagement levels and refine communication tactics to maximize impact and customer satisfaction.

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